Explanation of Terms

LIVE-IN CARE is the support and supervision of a person(s) whose actions, if left alone for long periods, could prove a risk to themselves or others. Live-in care does not include regular help at night. Additional working night care may be introduced by agreement if the person(s) requires regular help at night. Live-in Support Workers are entitled to a minimum of fourteen hours off a week. Additional hourly care may be introduced by agreement to cover the live-in Support Workers time off if the person(s) cannot be left alone during the day. Additional hourly care may be introduced by agreement to assist the live-in Support Worker with shopping or other external visits if the person(s) cannot be left alone during the day.

SLEEP-IN NIGHT CARE is the support of a person(s) who occasionally needs some assistance during the night but is generally self-caring. Sleep-in night care may be altered to working night care by agreement if the person(s) develops a need for regular help at night.

WORKING NIGHT CARE is the support of a person(s) who regularly need help during the night.

HOURLY CARE is the support of a person(s) who can be left alone for long periods without risk to themselves or others.

N.B

Stockwell Care Services Limited will presume that any agreement made is acceptable to all family members and significant others unless otherwise informed.

Stockwell Care Services Limited cannot be held liable if information provided by the client or the client's representative is inaccurate or incomplete.

Stockwell Care Services Limited reserves the right to refuse or withdraw care if information provided by the client or client's representative is found to be inaccurate or incomplete.

Due to the unpredictable nature of some of the work undertaken by Stockwell Care Services Limited there may be instances when agreed care will need to be altered at short notice. Whenever possible prior agreement will be obtained to any alterations.